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Email subject line: Hello Mark..Reference your Technical Support Analyst - Business Applications, Permanent, £32k, London

Hello Mark
I've read your advertisement for Technical Support Analyst. This is exactly the type of role I'm looking for.
I've recently completed a 12 month assignment for ITV. I was their In-house support expert on SharePoint and Crystal Reports.
I'm immediately available and live in West London. My last salary was £27k basic plus good benefits. I'm hoping to secure £30k plus benefits in my next role.
To try and be helpful I've highlighted my specific experience below:

SharePoint (essential) - 2 years in-depth support and development experience acquired at ITV and BBC with 4 days formal training
Crystal Reports (essential) - 18 months in depth experience creating over 50 complex reports using the latest versions of Crystal
Citrix Metaframe (essential) - 6 months providing 2nd line support to over 300 users
SQL (essential) - 6 months 2nd line support, plus a 2 day Developers course in May 2008
Scheduall (desirable) - I reviewed the Scheduall application in 2007. We selected another facilities management software application. It would only take me a few evenings to get back up to speed

I'll try and call you over the next day or so, to see if you have all the information you need.
Thanks in advance & kind regards

Tim Claydon
Direct Tel: 0845 880 4300 Int Tel: +44 1223 202300
LinkedIn Profile: Tim Claydon